The policy relates to all fees and charges payable along with the debt management procedures followed.

It is important that you stay on top of ongoing franchise fees and monies owing as agreed in the Franchise Agreement.  All supplier’s accounts you open must be paid and kept up to date.  Suppliers must be given the franchisees details and NOT Kalma Life HQ address as a liable customer.

Should you get into difficulty paying please contact HQ immediately to try to resolve the situation.  Kalma  will at all times seek to be sympathetic to individual franchisee’s financial circumstances. However, for Kalma  to do so, franchisees must engage in dialogue with Kalma  Head office if they are experiencing difficulties. Franchisees experiencing difficulties in paying any fees and charges should seek help at the earliest opportunity by contacting Kalma  HQ, either by email or telephone.

• Telephone 07903931250
• Email info@kalmalifeuk.co.uk

As a last resort steps to enforce settlement of debt for all outstanding fees and charges will be taken against all franchisees who have failed to engage with Kalma  to find a solution to settle any outstanding debt, or who have failed to honour agreements to pay.  Agreements for payment terms of debt maybe considered in special circumstances and at the discretion of the franchisor Kalma .  Kalma  may offer the chance to buy out a franchise but this will not considered for every franchise.  Steps may include the placement of the debt with an external debt collection agency who will take legal action through the courts to recover the debt.  Failure to pay franchise fees with non-communication can lead to legal proceedings and even termination of your franchise contract.