Holidays and Sickness

It is important that you think through how the business will be covered when you go on holiday.  Thinking about setting emails to vacation responder and your Facebook pages.  A social media expert may be an option if you wish for messages to still be answered.

If you are sick the first instance is to contact any other local franchisees who may be able to cover.  If cancelling classes let you customers and venue know straight away.  You may need to refund your customers or offer an alternative class.