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The initial training covers the following areas:

• Kalma Baby overview and operations
• The market place and product
• Sales and marketing (if explicable)
• Practical on the job training
• Accredited training to be able to teach Baby Yoga from 6 weeks to crawling (pre mobile classes)

You will need to complete Kalma Baby coursework prior to launching classes within 12 weeks of training.  It must be sent back for feedback.  This is completed online  This will enable you to build your own portfolio of reference whilst training and use throughout your time teaching.  You will also need to pass a fully enhanced DBS check before training commences. Pediatric first aid and safeguarding level 1 training is required at an additional cost, this can be sourced yourself but copies must be sent to Kalma Baby and you must complete all training before commencing classes.  This training gives you sufficient knowledge to confidently begin classes.

Ongoing Bespoke and Refresher Training

Once you have had your initial training from Kalma Baby it doesn’t stop there, ongoing bespoke and refresher training is also available. Please ring Head Office or speak to your line manager  if you wish to arrange any further training.  You must have a minimum of Baby Yoga training with Kalma Baby.  Those wishing to add extra training in massage, toddler and children’s yoga must do so through Kalma Baby.  There are charges for additional training please speak to your line manager.  Any training or refresher training must be attended (if compulsory) at the franchisees own cost, including travel and expenses.

Support Section on Facebook

A web forum is in the process of being looked at, and franchisees will be notified when this is complete. Until then an online support can be found in the way of a Facebook community private teachers group. Kalma Baby teachers group.  It’s a very active group where marketing, class plans, problems, solutions and general talk happens.  The group is used alongside the marketing manual and relevant #hastags can be searched in the search bar in the group often to find a solution to a problem you may have with marketing, classes, numbers, songs, music etc. Please use the group it has endless amounts of knowledge and support in it!

Support and Franchise Communications

A strong benefit of our franchise is the regular communication available to you.  Upon coming on board you will have the support and guidance from your employer and the rest of the franchise team.  You have access to all training material to support you.  Comprehensive help and information are never more than a phone call or e-mail away.  Our Office is contactable Monday to Friday 9-5pm and we can be reached by email.  Mentoring sessions should be scheduled with your manager once a month and you should have regular reviews.  Phone calls and meeting for mentoring must be scheduled in advance giving 2 weeks notice and must be cancelled at least 48 hours in advance.  Please note that you can expect a reply within 48 hours.

Head Office Contact Points

It is vital that you contact your line manager or our HQ whenever you have a problem, issue or question that needs resolving. You will probably find that you need to speak to our HQ more in the early days than when you are fully up and running.  Please remember that our teachers group is for advice also but where you can HQ advice must be sought when you cannot find a solution or your business or brand will be affected.

It is important that you contact your line manager or HQ as early as possible particularly if you have a serious issue or concern that needs addressing. If a problem or issue is highlighted early it has a much better chance of being sorted out in a timely manner. We have extensive experience in our industry and the chances are that we will have an immediate solution for you and if we don’t we will find one!

Our HO contact points are as follow:

Rebecca Riley-           Founder and Director             Tel No: 07951490757

We will always return your calls and emails within 48 hours.

Communication

We believe that proactive ongoing communication with our franchisees and teachers is essential to the success of business and the entire franchise program. This includes:

• Telephone and email support
• Ongoing monitoring of employees performance on a weekly or monthly basis. These reports and key performance indicators help us to ensure that you are working effectively and highlight any performance issues that require further action and support.
• Scheduled meetings every month
• Class visits at least every 2-4 weeks
• CPD once per year (compulsory)
• Brand conference once per year

Employees are welcome to return for extra training, visits and meetings as long as it is pre booked in advance. Any costs incurred will be payable by the franchisee.